Shipping Policy
Effective Date: September 1, 2026
Processing Times
Orders are typically processed within 3–7 business days after payment has been received.
During new collection launches, holidays, or promotional events, processing times may be extended.
Customers will receive a confirmation email once their order has shipped.
Shipping Methods
Shipping options and estimated delivery times are displayed during checkout.
Delivery estimates begin after your order has been processed.
Majicia PT. II is not responsible for shipping delays caused by:
- Weather
- Carrier delays
- Customs processing
- Incorrect shipping information provided by the customer
- Other circumstances outside of our control
Pre-Orders
Items marked as Pre-Order are produced or prepared after purchase.
Estimated shipping dates will be listed on the product page.
If your order contains both in-stock and pre-order items, your order may ship together once all items become available unless otherwise stated.
Shipping Address
Customers are responsible for providing an accurate shipping address.
Once an order has been submitted, we cannot guarantee that shipping information can be changed before fulfillment.
Majicia PT. II is not responsible for packages delivered to an incorrect address provided during checkout.
Lost or Stolen Packages
Once an order has been marked as delivered by the shipping carrier, responsibility transfers to the customer.
If your package is lost or stolen after delivery confirmation:
- Contact the shipping carrier directly.
- File a claim with the carrier if applicable.
- Contact us if additional documentation is needed.
Majicia PT. II is not responsible for lost or stolen packages after confirmed delivery.
International Shipping
International shipping may be available for select countries.
Customers are responsible for any customs duties, taxes, import fees, or other charges required by their local government.
Damaged Orders
If your order arrives damaged, please contact us within 48 hours of delivery.
Please include:
- Your order number
- Photos of the damaged item(s)
- Photos of the shipping packaging
This information helps us evaluate the issue and determine an appropriate resolution.
Order Tracking
Tracking information will be emailed once your order has shipped.
Please allow up to 24 hours for tracking updates to appear after receiving your shipping confirmation.
Questions
For shipping-related questions, please contact:
Majicia PT. II: With Love, From Rukoi G
Email: rukoiginq@gmail.com